Privacy Policy, Terms & Conditions & Contact Information

Effective Date: June 2026

Welcome to Big Media Solutions (“Company”, “we”, “our”, or “us”). By accessing and using our website and services, you agree to the policies outlined below.


1. Privacy Policy

1.1 Information We Collect

We may collect the following information:

  • Name

  • Email Address

  • Phone Number

  • Business Information

  • Website Details

  • Project Requirements

  • Any information voluntarily submitted through forms or email communications


1.2 How We Use Your Information

We use your information to:

  • Respond to inquiries and requests

  • Provide our services

  • Improve customer experience

  • Process project requirements

  • Send service-related communications

  • Improve website performance and functionality


1.3 Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.


1.4 Cookies

Our website may use cookies to improve user experience, analyze website traffic, and enhance website functionality.

You may disable cookies through your browser settings at any time.


1.5 Third-Party Services

We may use trusted third-party tools and services for:

  • Website analytics

  • Payment processing

  • Marketing services

  • Communication purposes

These third parties have their own privacy policies governing data usage.


1.6 Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Information may only be shared when:

  • Required by law

  • Necessary to provide requested services

  • Required for legal compliance


1.7 Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting on our website.


2. Terms & Conditions

2.1 Acceptance of Terms

By accessing our website or using our services, you agree to these Terms & Conditions.

If you do not agree, please discontinue use of our website and services.


2.2 Services

Big Media Solutions provides services including but not limited to:

  • Website Design

  • Website Development

  • Digital Marketing

  • SEO Services

  • Social Media Marketing

  • Branding & Graphic Design

  • E-Commerce Solutions

  • Business Consulting

  • Lead Generation

  • Related Digital Services


2.3 Client Responsibilities

Clients agree to:

  • Provide accurate information

  • Supply required project materials on time

  • Review and approve deliverables promptly

  • Maintain lawful use of our services


2.4 Intellectual Property

Upon full payment, ownership of completed project deliverables may be transferred to the client unless otherwise agreed in writing.

Big Media Solutions reserves the right to display completed projects within its portfolio for promotional purposes.


2.5 Payments

  • All payments must be made according to agreed project terms.

  • Delayed payments may result in project delays or service suspension.

  • Custom project fees are generally non-refundable once work has commenced.


2.6 Limitation of Liability

Big Media Solutions shall not be liable for:

  • Business losses

  • Revenue loss

  • Data loss

  • Third-party service interruptions

  • Indirect or consequential damages

Our maximum liability shall not exceed the amount paid for the specific service.


2.7 Third-Party Platforms

We are not responsible for changes, outages, or issues caused by:

  • Hosting Providers

  • Domain Registrars

  • Social Media Platforms

  • Search Engines

  • Third-Party Software Providers


2.8 Service Modification

We reserve the right to modify, suspend, or discontinue services at any time without prior notice.


2.9 Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable laws and regulations.


3. Refund Policy

3.1 Digital Services

Due to the nature of digital services, refunds are generally not available after work has begun.


3.2 Eligible Refund Cases

Refunds may be considered if:

  • Service cannot be delivered by our team.

  • Duplicate payment was made.

  • A billing error occurred.

Refund approvals remain solely at our discretion.


3.3 Project Cancellation

If a client cancels a project after work has started, payments already made may not be refundable.


4. Contact Us

For questions regarding this Privacy Policy, Terms & Conditions, or our services, please contact us.

Big Media Solutions

Website: https://bigmediasolutions.shop

Email: bigmediasolutions@gmail.com

Business Hours: Monday – Saturday | 9:00 AM – 7:00 PM

We aim to respond to all inquiries as quickly as possible.


By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and Terms & Conditions.

© 2026 Big Media Solutions. All Rights Reserved.

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